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In the event of a catastrophic failure occurring, we will carry out all of the necessary steps to bring your system back online.
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Benefits and Frequently Asked Questions
Benefits of Disaster Recovery
- Safeguard your school's data from loss and corruption
- In the case of a server failure, Disaster Recovery can get your school back up and running in an hour
- Avoid wasting precious time by protecting your servers against frustrating downtime
- Reduce the costs associated with data retrieval
- Simplify the overall disaster recovery process
- The backup is held in an offsite location mitigating the risk of theft or fire
Where is the data held?
The encrypted database backups are held in our Cloud Backup facility, provided through Microsoft Azure. All data remains encrypted and is held solely within the EU.
Who can access the data?
Only AMI employees who have access to the Microsoft Azure service have access to the encrypted data. This data cannot be read unless the employee also has access to the site-specific private key. These two roles are typically separated with the only exception being senior management.
How secure is the data?
The database backup is immediately encrypted using the strongest AES encryption algorithm available to your server, typically a 256-bit key. This encryption is performed with a session key that is unique to both your school and the current backup. Once the session key has been created it will be further encrypted using an X509 certificate that has been issued by AMI Education and uniquely identifies your site.
This uses the RSA algorithm and 2048-bit encryption. Once encrypted, the only way to decrypt your data is to have the private part of the RSA key, which is unique to you.
Whilst the backups are in transit to our Cloud Backup facility they are further protected using SSL communications to the server. These transfers are also protected through the use of security tokens which are unique and expire once the transfer has completed.
How is the data recovered?
The disaster recovery process uses a tool that utilises the site-specific X509 certificate to download the database backup. This is achieved by requesting a single-use security token to download data from our Cloud Backup facility. Once the database has been decrypted it is restored to the Microsoft SQL Server on the new operating platform for Infinity+.
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