Why do schools need queue management?

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Changing the lunchtime experience post-lockdown

One thing that is seemingly unavoidable in day to day life is queuing. Be it at the supermarket, post office or dry cleaners; waiting lines happen everywhere, anywhere and to anyone. Yet one place in which queues are in surplus and yet hugely unacknowledged or addressed is in schools. Despite sometimes being as disastrous as in retail, queuing in schools is rarely discussed.

 

The first contact with queuing in schools happens as students are trying to enrol and stretch over their time in education to queuing for mealtimes, school trips, registration and more. The biggest offender by far is the day to day slog of mealtime queuing in schools. Long waiting times matched with only a short period in which to eat makes lunchtime queuing something that needs to be addressed and improved for the benefit of staff and pupils.

 

The age-old custom of waiting in line wastes the average person up to two years of their life, according to a study by Casumo, and although saying goes ‘time is money’, time is also time, something which students can’t afford to waste. A student’s priority is to study and with a solid queue management system in place that follows strict social distancing rules, the time saved by a pupil can be used for more important school matters.

 

What are the results of bad queue management in schools?

A secondary school in London found this out the hard way, as its pupils were shunning food in a school canteen and instead were favouring the option to leave school grounds and purchase their lunches rather than queue for the school meals provided. This kind of ‘out-of-gate' spending can mean students are consuming unhealthy foods for lunch, of which the school cannot have full control over. Unhealthy lunches are one of the main contributors to childhood obesity and poor nutrition in children.

 

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Lengthy waiting times for lunch isn’t an issue confined to smaller state schools either and arguably, somewhat worse than the out-of-gate junk food purchasing seen in London - In Neath, South Wales, pupils of a £40m Baglan Bay High School have waited throughout the entire lunch break and had to go back to class on an empty stomach. 

 

What are the solutions for better queue management in schools?

The introduction of cashless catering software such as AMI’s Transact meal ordering and registration for primary schools is revolutionary in cutting waiting times during school lunchtime by allowing pupils to pre-order their lunch choices via an interactive whiteboard or the teacher’s PC, allowing younger pupils to select their food in a fun and interactive way.

 

Once the order has been placed, the pupil’s lunch choice is sent to the kitchen to be prepared ready for when they arrive at the dining hall, reducing the need to queue whilst pupils make their lunch choices.

 

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Other solutions to reduce school queues include AMI’s ID management system and contactless cards, reducing contact at lunch whilst ensuring new social distancing measures are strictly adhered to. This software offers an option of real-time database sync from MIS system meaning there is no chance of mistakenly missed students and all applications are managed through one main database.

 

Software such as AMI’s Identity Management means students waiting for their lunch are identified through their contactless cards to make payments, gain access to areas, reset passwords and much more �" saving huge amounts of time and resources during the mealtime rush. Queue management software is leading the way to more efficient waiting times, organisation, and simplified identity management. 

 

By using a cashless catering system and ID management software, schools can not only generate reports to show what food has been ordered but they can also keep track of food wastage at the click of a button. This gives schools control over the content of their pupil's meals, benefits their budgets (by avoiding unnecessary spending) and allows them to be environmentally sensitive by not contributing to food wastage.

 

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While the queuing controversy in schools can be partially solved by a more efficient waiting area layout, which will begin to improve as more schools place ordering and collection points around the school, the core problem lies in queue management itself. The solution, therefore, is to invest in a queue management system for schools.

 

It is not enough to just say that schools need queue management to ensure their students eat correctly and on time; but in a time where social distancing and minimal contact is key, cashless software is crucial to protect pupils and reduce the risk of germs spreading as lockdown measures ease and pupils return to school. 

 

Visit here to learn more about AMI’s full range of cashless catering and Identity Management solutions.

Education
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The Need for Pre-Ordering School Meals After Lockdown

During the Coronavirus pandemic, innovative technology such as pre-order apps and cashless catering products have come into a league of their own. From improving the flow of traffic within the school dining hall to helping schools to maintain social distancing guidelines by enabling students to use their mobile devices to select their food options anytime, anywhere, pre-order apps such as ami Education’s Infinity+ Order have really proved their worth in the past year.

 

However, with so many more untold benefits, it’s clear to say that the peak of school meal pre-ordering is far from over.

 

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Why do we need pre-ordering after lockdown?

 

Outside of the context of COVID-19, pre-ordering technology still holds value. According to a recent Footprint Intelligence Report, 41% of foodservice professionals said that pre-ordering systems have reduced food wastage and increased lunchtime efficiencies in schools where they are implemented.

 

Maintaining a streamlined lunchtime service is also vital for reducing the stress of school caterers who have worked tirelessly to provide students with meals during the pandemic, and when students select their meals ahead of time, it enables catering teams to produce the exact amount of food required. This eradicates the need for over-catering and cuts down on food wastage, which is better for school budgets, catering staff, and the planet.

 

Cutting down on food wastage isn’t the only way pre-ordering is helping schools to reach their sustainability targets. The Infinity+ Order app provides full records of past orders, and the online payment integration means that receipts no longer need to be printed out at POS, saving paper and needless spending on printing.

 

Moreover, the powerful reporting suite helps predict trends that can help with accurate stock control to save schools money and food from ending up in the cafeteria bin.

 

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It’s not just the environmental factors attracting schools towards the pre-ordering revolution. Cashless catering apps such as Infinity+ Order are widely accessible on mainstream download platforms such as the App Store or Google Play, meaning that any student with a smartphone can gain access to the ease of pre-ordering in just a few clicks.

 

This ability to order snacks and meals from a personal device also gives students claiming free school meals added anonymity throughout the ordering and collection process, ensuring that FSM students are comfortable in the dining hall.

 

As schools adapt to the new normal, their primary goal will be to help students who may have fallen behind catch up to where they need to be. Pre-order apps can help with this task by reducing the amount of time spent queuing, meaning that pupils can get back to lunchtime catchup clubs as soon as possible.

 

Ordering meals in advance also removes hunger-based decisions, which often consist of unhealthy snacks and drinks - encouraging pupils to pick a fully nutritious meal that can power them through the day and improve their concentration in class.

 

What’s not to love? Find out more about implementing pre-ordering into your education environment here to access a world of benefits: https://www.amieducation.com/pre-order-app

 
Education
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International School Meals Day: The Importance of Nutritious Meals in Schools

Today, it’s the return of International School Meals Day for its ninth year running. The awareness day aims to highlight the options for affordable and nutritious meals for schools, whilst exploring the links between good food and the mental and physical health of children.

 

The theme for 2021 is ‘Eat for the Health of it,’ which gives children, businesses, and communities the opportunity to come together and share their thoughts, knowledge, and opinions regarding school meals. We’re looking at the importance of nutritious school meals and the effects on a pupil’s ability to learn.

 

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Why are healthy school meals so important?

 

Not only are schools required by law to serve nutritious school lunches containing high-quality meat, fish, fruit, vegetables, and bread, but they also provide the fuel for a more productive day of learning for students.

 

Eating a nutritious plate of food at lunchtime is proven to boost the attention span and alertness of pupils in the classroom in comparison to those who consume poor meals in the canteen. According to a study published by The Atlantic in 2018, it was discovered that schools that held a contract with healthier school catering services also performed better in state examinations, further boosting the reasoning for school meals to be at the forefront of industry conversation.

 

But school meals are not only important for boosting concentration. They are also the main source of nutrition for students during a key period of their development, providing the vital calories they need to maintain their physical wellbeing. Recent conversations - particularly those around food insecurity which is on the rise and had been experienced by 2.3million children between March and August in 2020 alone (End Child Food Poverty) are now more noteworthy than ever and have further elevated the importance of getting a nutritious, hot school meal out to children who otherwise may not receive the food that they need.

 

Students claiming free school meals are especially vulnerable in this area, so assuring they have access to at least one good meal at school is pivotal to not only their health but to the quality of their education as well.

 

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How can I get involved in International School Meals Day 2021?

 

There are many ways to get involved in the event, but there is also the freedom to take part in any way that best suits you, your organisation or classroom! Here are some suggestions:

  • Have an International Menu Day, featuring food from around the world
  • Run food tasting sessions or hold other fun food-related activities
  • Host cooking activities with an international theme
  • Hold fundraising activities for charities to support school feeding programmes in developing countries
  • Incorporate global citizenship, food culture and healthy eating into classroom learning
  • Run seminars, workshops or events related to food traditions, ceremonies, or celebrations
  • Research and publish information relating to school foods and the benefits of healthy eating

The most important thing, however, is not to just take a single day to promote the importance of school meals but to continually highlight the impact they have on the lives of young people all year round and implement changes to ensure they continue to make healthy food choices at mealtimes. Pre-ordering software such as AMI’s Infinity+ Order App are leading the way in encouraging children to eat healthily by removing hunger-based, spontaneous selections in the lunch queue, among other benefits which you can read about in our blog.

 

Whichever way you decide to celebrate #InternationalSchoolMealsDay, we hope you have a great time! For more information, please visit the official ISMD website: http://internationalschoolmealsday.com/.