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ami Education 2020 Year in Review

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As 2020 draws to a close, the ami team is taking a moment to reflect on the past twelve months and look back on some of the great things we've achieved this year, which we couldn't have done without your help.

 

This year, we've focused on providing helpful advice for our customers on safely reopening schools and have been creating exciting new developments to help schools worldwide offer pupils a safe, socially distanced lunchtime. We can't wait to share more information with you in the new year.

 

New product in development

Over the past year, the AMI team has worked on an exciting new development for secondary schools worldwide, offering pupils a contactless lunch experience. Stay tuned for the announcement very soon. Be the first to know >

 

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One-to-one training

To help you brush up on your knowledge of cashless catering, we ran FREE one-to-one meetings, training and demonstrations with our Operations Manager, Tony Reeves.

 

We've published 11 blogs

We launched our education blog back in April this year. Throughout 2020, we've been sharing content on various topics, from why pre-ordering software is crucial for schools to how schools can prioritise nutrition after lockdown.

 

Evolis Gold Reseller

We aim to provide our customers with the highest level of service, which is why we're proud to have been recognised as an Evolis Gold Reseller, ensuring we offer the utmost level of support and service to the Evolis community. Learn more >

 

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Customer service has been our priority

Providing excellent customer service is at the heart of what we do at ami, which is why in 2020, total time spent on the phone to our customers amounted to 13 days, whilst we ensured that customers waited no longer than 3 minutes to speak with our support team.

 

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As 2020 comes to an end, from the team at ami, we wish you a safe and happy Christmas and look forward to seeing what 2021 brings.

ami News, Education
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Integrated Chip & Pin Launch for Cashless Schools

Integrated Chip & Pin is now available for schools! We are delighted to announce that Ami Education customers can directly facilitate fast, automatic card payments effortlessly with our Infinity+ cashless system.

 

Launching integrated Chip & Pin to the education market

Brand new to the education market, our Chip & Pin feature is fully integrated with our Infinity+ cashless solution, making time-consuming payments and manual reporting a thing of the past.

 

Schools can now accept all major forms of payment, including debit and credit cards, contactless payments, and Apple Pay and Google Pay. This means schools can expand their catering offering to parents, guardians, and school visitors without being registered in their cashless system.

 

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The benefits of integrated card payments for schools

The integrated solution automatically displays transaction amounts on the payment pin entry device (PED) at the PoS for seamlessly quick payments. Furthermore, all card payments are consolidated as part of your cashless takings report, giving schools one true source without the need to manually add up card payments separately at the end of the day.

 

The key features and benefits of Chip & Pin include:

  • Fast and secure payments
  • Remove unnecessary payment barriers to help increase catering uptake
  • Supports all major card payments and Apple Pay and Google Pay
  • Reduced human error in payments and reporting
  • Consolidated cashless reports, with no manual adding up at the end of the day
 

AMI

 

"Here at Ami Education, we are delighted to announce the release of our integrated Chip & Pin functionality to the education sector. This is a feature that our customers, particularly sixth-form colleges and secondary schools, are excited to integrate with their Infinity+ cashless solution, and I am so pleased to announce that we've done exactly that!

 

This launch will change the world of cashless catering, and it's all down to how we listen, engage, and deliver to our customer base. Massive applause to everyone involved and a big thank you to our customers."

 

- Ash Grabowski, Business Development Manager at Ami Education

 

Impact of integrated Chip & Pin

Here at Ami Education, we help schools deliver a quick and consistent school meal service through our cashless catering technology. This new Chip & Pin integration with our Infinity+ cashless solution allows schools to boost sales with increased uptake of catering at school events and parent evenings and by opening up their catering offering to visitors. There are enormous time and monetary savings in switching to this integrated method, especially for our customers currently utilising 3rd party Chip & Pin payment providers.

   

Want to book a demonstration with our team?
Book a call today.

 Or take a look at our Chip & Pin and Infinity+ solutions here.

   

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ami News
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Celebrating 1,000 LinkedIn Followers

Since we first joined LinkedIn a few years ago, we have been utilising the social network to keep our followers up to date with our education solutions, Transact and Infinity+. We have been sharing the latest industry news and gaining an insight into our follower's opinions on specific subjects. LinkedIn has been our go-to tool to introduce the world to our innovative education solutions.  


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We want to take this opportunity to thank everyone who has followed our LinkedIn account, supporting us through liking, sharing and commenting on our content. We can't wait to continue growing our online presence and reach more industry professionals than ever before in the coming years.  

 

Why do professionals use LinkedIn? 

LinkedIn is a powerful social platform and one of the largest global online networks used to build new industry connections, search for job prospects, learn insights from your favourite businesses and discover new leads via B2B content. LinkedIn's goal is to connect the world's professionals to make them more productive and successful. 
 
The social platform has an estimated audience of over 830 million members in more than 200 countries. LinkedIn has proven worthwhile to thousands of employers and job seekers, with 122 million people receiving an interview through LinkedIn. Unsurprisingly, three people are hired through LinkedIn every minute.  

Many educational professionals worldwide use LinkedIn to network and connect with fellow professionals. However, LinkedIn can do more than just networking. Other features like joining groups such as 'Teacher Leadership Network' can help educational professionals to connect, join in with discussions, learn from other educators, share best practices or even discover new technology like Infinity+ Software.

  
LinkedIn is known to be vital for discovering leads. B2B marketers have reported that 80% of their social media leads come from LinkedIn, and 40% see LinkedIn as the most effective channel for driving high-quality leads. LinkedIn is a brilliant tool for sharing insider knowledge, personal stories, awareness days, polls and resources with other professionals in the industry. 

 

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For example, on the ami Education LinkedIn page, we have recently published a free guide on why 'pre-ordering solutions are important for schools'—identifying problems that schools could face, like food waste and how our Infinity+ Order app can solve this.  
 
Whether you want to get involved with industry awareness days, have access to free guides and knowledge or stay up to date with our exciting development, follow our LinkedIn page to get started! Thank you for your continued support.